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FAQ

Day to Day

What should my child do if they need an item which they have left at home? 

They will need to go to reception and explain. The receptionist will try to contact home and arrange for the item to be brought in. If the item is lunch and reception are unable to make contact, we will arrange some food from the canteen.

How does my son/daughter know which classroom each lesson is in? 

Their timetable includes a classroom identification code e.g. P1.1. The letter stands for the block, the first number stands for the level and the third number stands for the room number. Therefore, P1.1 is in Portsmouth block, ground floor, room 1. All classrooms are labelled with the full room number, so in this case P1.1. These can be cross referenced with the map of the school which is available here as well as on our Set for 7 interactive map. If they are is unsure where to go, they can ask a teacher or go to reception. PE lessons are taught in different venues but always commence in the changing rooms in Portsmouth near the Sports Hall.

Can my child text me parent/carer during the day? 

The use of mobile phones is not permitted at any time during the school day. The school will contact parents/carers if the need arises. The school will not respond immediately to issues which are raised by students phoning or texting their parents.

When is food available from the canteen? 

The canteen is open for breakfast from 8.10 to 8.40am. Hot and cold snacks are available at morning (10.40-11.00am) and lunch break (12.40 to 1.10pm). The main meal options are only served at lunchbreak. There is an outside “Snack Tardis” which can be used at break and lunch for snack items too.

How can I find out what is on the menu? 

The canteen has a 3 week rolling menu incorporating a hot and cold meal offer each day. We are moving to a new catering provider, Caterlink Ltd from September and the new menus will be uploaded to the school website as soon as they are finalised. Please note that occasionally for operational reasons the food can differ from the published menu.

Is my son/daughter eligible for Free School Meals? 

If you think your son/daughter is eligible for Free School Meals, please complete the online eligibility check here: https://www.cloudforedu.org.uk/ofsm/hants . Even if you decide to not take up the offer of free school meals, please do register your eligibility. If your child is entitled to Free School Meals at Primary School you do not need to reapply as we receive this information from your child’s school.

How will my son/daughter know when they have homework and when will it be set? 

All homework will be posted onto Satchel: One (Show My Homework) which both you, and your child, can access. During their ICT lessons each year 7 tutor group will setup their logins. A description of the homework task, suggested time for completion, the deadline and how it should be submitted are all detailed in each homework post on SMHW. We do not have a homework timetable as these frequently lead to tasks being set which do not directly impact on learning but each department has their own Homework Policy. Homework is set if it either deepens learning or prepares them for the next lesson.

Which language will my child study? 

In Year 7 they will be taught either French or Spanish. Your child will already have selected which language is their preference before attending Aldworth.

What does the timetable look like? 

Timetables are issued going to be issued to your child, along with an interactive map of the school, before the summer holiday commences so that they can familiarise themselves with the school layout and classrooms. The timetable will have their lessons, teachers and classrooms listed. We have 6 teaching periods each day of 50 minutes duration as well as a 20 minute tutor time each morning. Some lessons are ‘double lessons’ which means that a subject is taught for 100 minutes. See the outline of the school day below.

8:40-9:00 Registration

9:00-9:50 Lesson 1

9:50-10:40 Lesson 2

10:40-11:00 First break

11:00-11:50 Lesson 3

11:50-12:40 Lesson 4

12:40-1:10 Second break

1:10-2:05 Lesson 5

2:05-2:55 Lesson 6

For registration, end of first break and end of second break there are two bells. It is expected that students arrive to their lesson before the second bell rings.

What if my child loses their timetable? 

If it is lost during the school day, they can follow their tutor group to lessons and then go to reception at either break or at the end of the school day. Reception can print another copy. If they are not with their tutor group, they must go to reception and they will be able to look up their timetable and print a copy.

School Bus

What happens if my child loses their bus pass? 

For those who are registered to use the school bus, they have their passes issued each September by the school. If they lose their pass there is a £5 charge. They need to come to the finance office to pay (or you can pay online) and we will produce another pass for them. Whilst the new pass is being made we will issue a paper temporary pass to hand to the driver.

Can my child’s friend come home with them on the bus? 

We do sell “day tickets” for £2.40 for a one way journey. You always need to check first with the finance office as there may not be space on the bus. If there is we can sell a day ticket to the friend to travel with your child.

 Lockers

What happens if my child loses their locker key? 

If they lose their key during the day they should come to the finance office and we can unlock their locker using the master key. We will contact you to request a £5 payment for a replacement key and place the order. It does mean that potentially for a few days until the key arrives your child will not be able to use their locker

 Procedures

Absence/Lateness/Holiday/Planned Absence 

In the case of absence due to illness, please phone the school reception on 01256 322691 before the school day commences. Please leave your child’s full name, tutor group and a reason for their absence.

In cases of lateness due to unforeseen traffic etc., please phone the school reception giving an estimated arrival time.

Holiday/Absence request forms are available to download on the school website under ‘Attendance’. They need to be returned to reception, via your child’s tutor, or by email to: enquiries@aldworth.hants.sch.uk. Details, along with the form, can be found by following  this link. Please note that in accordance with statutory regulations we can only authorise absence in exceptional circumstances

How do I communicate with my child’s teachers? 

Send an email for the attention of the teacher concerned to enquiries@aldworth.hants.sch.uk. This will be forwarded to the teacher and they will endeavour to reply within 48 hours. We work shoulder to shoulder with parents if an issue arises, and this includes the way we communicate. We do have a code of conduct for parental communications and ask that all parents adhere to this when contacting the school.

External Appointments (e.g. Medical/Dental) 

Please telephone or email reception to notify them of the appointment and to arrange a collection time. You will need to come into reception to sign your son/daughter out. Alternatively, send your son/daughter into school with a letter for the attention of their tutor. Again, you will need to come in to reception to sign your son/daughter out. On return, your son/daughter may sign themselves back in to school.

Changing contact details 

Please email any changes of address or phone numbers/email addresses to enquiries@aldworth.hants.sch.uk. In the email, please state your son/daughter’s name and tutor group.

Parents’ evenings 

The first parents’ evening provides a chance for you to meet with your son/daughter’s tutor and discuss their first few weeks at Aldworth. This usually takes place during the first half term. The academic progress parents’ evening takes place later in the year, usually the Summer Term. Bookings for both of these are made via the Parents’ Evening System which is accessed through Quick Links on the school website. A letter will be sent to you prior to bookings opening with details on how to

access the system. If you have any issues with making appointments, please email the nature of your issue to enquiries@aldworth.hants.sch.uk.

Medication 

If your child is prescribed medication, it is important to notify our Student Support Officer. Please either email, send your son/daughter in with a letter for the Student Support Officer’s attention, or phone reception. Any medication to be taken during the school day must be brought to reception where it will be transferred to the medical room and can be kept securely. Our Student Support Officer will then administer the medication.

Feeling unwell during the school day 

If your son/daughter feels unwell, they must report to the medical room in Salisbury block where they will be assessed. If it is necessary, the school will contact you. If a student is feeling unwell during class, they must inform their teacher who will decide if they need to see the Student Support Officer. Students must ensure they have a note if they are walking to the medical room during lesson time.

 Uniform and Lost Property

What is acceptable school uniform? 

We offer comprehensive guidance, including information on acceptable trousers and examples of acceptable shoes, on our website under ‘Uniform’. Or, simply click  here. This information is also in the student planner.

What if we’ve got the wrong uniform? 

There are unfortunate circumstances when your son/daughter may need to come to school with incomplete or incorrect uniform. If such a circumstance arises, please send them in with a note. The students should show this to their tutor in the first instance who will allow one day’s grace for the correct uniform to be sorted and make contact with parents/carers if necessary. The school has a small amount of spare uniform items. We expect children to borrow if needed and available rather than wear incorrect uniform around the school

What is the PE uniform? 

Details of the PE uniform can be found on the school website, with the rest of the uniform information, by following this link.

What should my child do if they lose all/part of their PE kit? 

Ask in the PE office whether anything has been handed in/if you can check the changing rooms. If not, check any classrooms they have been in that day and, finally, ask at Reception. It is worth trying again the following day, just in case the items are handed in. All items should be named.

Enrichment Clubs and Activities

Which clubs are run after school, when and at what time? 

We will be publishing the full list, and timetable, for extra-curricular clubs in September. We really encourage students to get involved in extra-curricular clubs as this helps them to further develop an affinity with the school. We have a wide range of activities ranging from sports to creative clubs, as well as Young Carers.

How can I find out about music tuition? 

There is lots of information on our website under ‘Instrumental Lessons’ about music tuition. If you are interested in arranging this for you child, please contact the finance office via phoning the school reception, or emailing enquiries@aldworth.hants.sch.uk.

Friendships and Sanctions

What if I don’t agree with a punishment issued to my child? 

If a circumstance arises whereby a sanction is given by a teacher and your son/daughter queries it, in the first instance they should go back and talk to their teacher. In the majority of cases, we find that this resolves the issue. If, however, they are still querying the sanction after this, email the teacher concerned and they can inform you of the background to the sanction. It is important in this situation when emailing or speaking to teachers that parents are mindful that they have been given one perspective about the situation and there is likely to be a different perspective from the teacher. A parent does not have the right legally to refuse for their child to sit a detention.

What if my child falls out with their friends? 

Many fall outs involve a short period of very heightened emotions between the individuals concerned. It is important that a parent discusses the issue with the child and tries to help them resolve it themselves initially. Whilst your first instinct may be to contact the child’s parents or the school, or merely call it bullying – all such interventions diminish your child’s ability to resolve friendship issues independently and is likely to exacerbate issues for the future. If concerns continue contact your child’s tutor so the school are aware and can help.

What if I want them to move tutor groups? 

This can seem to be the best and most rapid solution to a friendship issue. However, it is not something we do unless there is an exceptional circumstance. When students join us in Year 7 they are placed in tutor groups that have been carefully thought through and selected using many factors. All students will be in tutor groups and classes with a mixture of people they know (either well or as acquaintances) and people they don’t know (from other primary schools). This may initially make them feel nervous but we run ice breaker activities to get people chatting and you will find that students will quickly make new friends. If as time goes by a friendship issue occurs, we focus on working through and resolving the friendship issue with those involved, as ultimately moving tutor groups doesn’t resolve the situation.

What if my child doesn’t “get on” with a teacher? 

If they feel they don’t get on with a teacher, it’s worth giving it a few more lessons to see whether the feeling changes. If the feeling continues, then it is worth contacting the teacher to talk about it. It is important that you emphasise to your son/daughter that it is about working through the feeling with the teacher so they don’t start to develop a grudge towards that teacher. It is likely that following your contact, the teacher will have a learning conversation with your son/daughter focussed on resolving the issue. This discussion will focus around the issue and how to move things forward.

What if we’ve got problems at home? 

If the problem is likely to affect your child’s wellbeing or involves safeguarding, we ask that you contact your child’s tutor in the first instance. It may be appropriate for you to be put in contact with Miss Davies, our Year 7 Pastoral Leader, whom you can call via reception or email, or, alternatively, you can email or telephone Mrs Hornby, Head of Year 7.

FAQ’s from Students

What should I do if I need an item which I have left at home? 

You will need to go to reception and explain. The receptionist will try to contact home and arrange for the item to be brought in. If the item is lunch and reception are unable to make contact, we will arrange some food from the canteen.

How do I know which classroom each lesson is in? 

Your timetable includes a classroom identification code e.g. P1.1. The letter stands for the block, the first number stands for the level and the third number stands for the room number. Therefore, P1.1 is in Portsmouth block, ground floor, room 1. All classrooms are labelled with the full room number, so in this case P1.1. These can be cross referenced with the map of the school which is available here as well as on our Set for 7 interactive map. If they are is unsure where to go, they can ask a teacher or go to reception. PE lessons are taught in different venues but always commence in the changing rooms in Portsmouth near the Sports Hall.

Who do I go to if I am worried or upset? 

You can talk to any member of staff if you are worried about a situation. You may feel more comfortable talking to your tutor, Head of Year, or Year Leader. We will try our best to put your mind at ease and solve any problems that you may have.

Can I use my phone during the school day? 

The use of mobile phones is not permitted at any time during the school day. The school will contact parents/carers if the need arises. The school will not respond immediately to issues which are raised by students phoning or texting their parents. As well as this, your teachers have the right to confiscate your phone if you are seen using it during the school day.

When is food available from the canteen? 

The canteen is open at both breaks each day as well as before school.

How will I know when I have homework and when will it be set? 

All homework will be posted onto Satchel: One (Show My Homework) which you can access. Teachers will also set this homework during lesson time so it is clear what you need to do. During your ICT lessons each year 7 tutor group will setup their logins. A description of the homework task, suggested time for completion, the deadline and how it should be submitted are all detailed in each homework post on SMHW. Each department have their own Homework Policy and homework will only be set if it either deepens your learning or prepares you for the next lesson

What does the timetable look like? 

Timetables are issued going to be issued to you, along with an interactive map of the school, before the summer holiday commences so that you can familiarise yourself with the school layout and your classrooms. Your timetable will have your lessons, teachers and classrooms listed. We have 6 teaching periods each day of 50 minutes duration as well as a 20 minute tutor time each morning. Some lessons are ‘double

lessons’ which means that a subject is taught for 100 minutes. See the outline of the school day below.

8:40-9:00 Registration

9:00-9:50 Lesson 1

9:50-10:40 Lesson 2

10:40-11:00 First break

11:00-11:50 Lesson 3

11:50-12:40 Lesson 4

12:40-1:10 Second break

1:10-2:05 Lesson 5

2:05-2:55 Lesson 6

For registration, end of first break and end of second break there are two bells. It is expected that students arrive to their lesson before the second bell rings.

What do I do if I feel unwell during the school day? 

If you feel unwell, you must report to the medical room in Salisbury block where you will be assessed. If it is necessary, the school will contact your parents/carers. If you are feeling unwell during class, you must inform your teacher who will decide if you need to see the Student Support Officer. Students must ensure they have a note if they are walking to the medical room during lesson time.

What happens if I come to school with incorrect uniform? 

You need to make sure you have a note from your parent/guardian and you must inform your tutor on arrival to school. You will be given one day’s grace to make sure you have correct uniform and then further sanctions will be applied. If you are given an item to borrow you will need to wear this around school until you have your correct uniform.

Which clubs are run after school, when and at what time? 

We will be publishing the full list, and timetable, for extra-curricular clubs in September. We really encourage students to get involved in extra-curricular clubs as this helps you to further develop an affinity with the school, as well as learning new skills/enjoying hobbies! We have a wide range of activities ranging from sports to creative clubs, as well as Young Carers.

What if I fall out with my friends? 

Firstly, you need to try and resolve the issue within your friendship group. If you feel this has not worked then you need to inform your tutor to begin with whom will try and give you some advice. If an incident occurs during either break time, you need to report it to a member of staff who is on duty – they will have an orange high-vis jacket on!

Am I allowed to wear black trainers? 

No. Please make sure you are wearing smart black shoes. Please see the website for acceptable shoes guidance for students.

What do I do if I forget my equipment? 

There will be equipment checks daily to make sure you are equipped for learning. Your parents will be sent an “Essential Equipment List” before you start in September. You will also find this list in your student planner. If you have forgotten any pieces of equipment you can buy stationery from the stationery shop in the library.

What do I do if I lose my bus pass? 

If you lose your pass during the day, come to the finance office and we will give you a paper temporary pass.

What do I do if I lose my locker key? 

You will need to come to the finance office and we can open your locker with the master key.